FAQ
Frequently Asked Questions
We have put together the client’s most frequently asked questions. Although this will answer those most common, we appreciate that files can be quite complex. Please give us a call to discuss additional details.
Seizure repossession is carried out by taking back an asset or collateral of a lender leaser or renter from the borrower(s). This may be due to a default or the failure to meet terms in a contract or agreement.
A civil bailiff is an individual entrusted with some authority, care, guardianship, or jurisdiction over designated persons or property. One who acts in a managerial or ministerial capacity or takes care of land, goods, and chattels of another to make the best profit for the owner.
It is best to follow the terms, conditions and notice timelines of your agreement. These will dramatically increase the rate of recovery. The longer you wait, it is more likely your asset is moved and sustain further use and damage depreciation.
We can assist and serve notices, letters of demand for payment or other legal documents leading up to a repossession. If your account is not satisfied and recovery is necessary, our bailiff will be familiar and informed to act most efficiently.
We conduct investigations and provide information, search for and supply details respecting individuals, the character of a business and persons involved or the occupation of a person. Investigators also search to locate missing persons or property.
Although many files are similar, all are quite different. The cost depends on the services required. Rates are calculated hourly plus km travel and disbursements. Disbursements may include investigations to locate an asset, location of persons, asset transport, seized asset storage, asset sale/auction, locksmith or related legal services (by Client Request). We will discuss all details with our client and receive written approval before proceeding on a file. A retainer fee is required.
A service retainer amount is agreed upon and a receipt provided for your records. The retainer is not a full and final settlement. A final detailed service invoice with all service disbursements tax and retainer (credit) detail will be sent when the file is complete.
Within 24 hours of service retainer electronic payment or e-Transfer, we will contact you to request authorization and related file documentation.
| Secure invoices are emailed to our Clients. The electronic requests include secure links for Credit Cards options or eTransfer direct payment. You will always receive a receipt at point of transaction and a detailed invoice. |
The electronic exchange of documentation is simple and preferred. If the legal conditions of your customer contract are complete, we can now act on your behalf. We will assist by providing the necessary forms of Client Letter of Instruction, Warrant to Seize, Personal Property Registry security proof and Agency Indemnification.
The client will direct the asset returned to their possession or stored in a secure location. Licensed and insured secure storage facilities (bailee’s undertaking) are arranged throughout Western Canada to mitigate cost, short and long term storage options available. We accommodate client requirements, direction and preference to arrange the desired asset transport destination, storage or sale. All vehicles and equipment are towed or transported on flat decks. Assets are managed by qualified, competent persons.
Prior investigation can provide information to value or appraise an asset. At the time of recovery, photos and videos will be captured before a move or loading. All third parties party services require to be licensed and insured.